Job aid!
This Job aid tells you how to print at the Marathon Public Library
One performance problem that I experience daily if not hourly at work is patron mobile printing. We have a semi complicated way of printing at work. If you are using our computers, you can just select print, then bring the card, either library or guest pass, that you signed in to the computer with to the terminal, not the printer, select release my print job, scan card, select jobs, then print. If you do not use one of our computers that is when it gets complicated and people could us a job aid!
- Is this important? Yes, it is very important that people know how to print their items. Patrons are printing things from leases, boarding passes, tax documents, schoolwork, etc. These are all important items, and they need to know how to get them printed.
- Skill deficiency? No, this is usually a first time for people interacting with this machine, so it is a Knowledge Deficiency.
- Used to know it? For most people this is the first time interacting with our print system. Once people use it they usually can do it on their own when they need to print again.
- Provide Information:
- Scan the QR code
- Click to upload files
- Change settings if needed
- Click accept terms and continue
- Enter your e-mail address and click ok
- Click DONE
- Head to the print release terminal to release your prints or see staff member for help
Marathon Printer click here to go to our printer without the QR code.
IMA1 was very useful in learning how to use Photoshop to create visuals that I can use in my job.
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